Remote work schemes became widespread out of necessity during the pandemic. After that experience, many companies are adopting systems that combine face-to-face and virtual. The advantages, Disadvantages and challenges of flexible work models.
The pandemic accelerated, for necessity, the digital transformation processes that with more or less impulse had been carried out in companies. From one day to the next they should have been implemented, and in some cases improvise, urgent measures to sell, collect and work remotely. So, The importance of investing in technology was evident and the firms that had already been doing it ran with some advantage during the Isolation and Preventive and Mandatory Social Distancing measures (ASPO and DISPO). However, although few deny the advantages of teleworking, Some entrepreneurs still doubt whether it is here to stay or whether it is advisable to opt for a mixed format that combines face-to-face and remote modalities. Para Marcelo Granieri, Director of Digital Transformation of the ITBA School of Innovation, telework, as part of the digital transformation, it is a cultural change leveraged on new technologies. "If during the pandemic you did not start your transformation, surely you are no longer in the market. Companies must understand that something is changing with incredible vertigo and that, if they don't adapt to this new reality, they stay out ", warns. Telework implies incorporating more and better technology, but fundamentally deepen human aspects such as listening and accompaniment. For José Ramón Jiménez, Director of Solutions of the consultancy Practia, implementation must be aware, systematic and organized. "Even if there are initial resistance or obstacles of a cultural or technical nature, can be overcome simply by listening, accompaniment, adequate resources and clear processes”, widens. In this sense, add Sandra Felsenstein, director of consultancy DINKA, empathy is a fundamental factor. "It will allow the leader to respond to the concerns of the team and know how they feel in these circumstances”, holds.